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Ami


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Please help ......getting really annoyed with sage...aaarrrrrgghhh
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Sorry for the long title lol.  My hair has turned grey today with stress and its all down to Sage ( and my tutor).

Right i'm doing a mock exam (devised by my tutor not icb).  Don't worry i'm not after answers just technical advice I think.

My paper tells me at the start that the company's financial year is to april 07 ( I have restored my sage to the data disk that came with Mock paper) it also says todays date is 1st April 2007...fine i'm ok with that and i'm working my way happily through the paper until I have to record any transaction of any kind after the 15th April 2007.  It say "wrong date format".  After hours banging my head on the wall I called my tutor....he didn't have a clue.  He then rang me back to say to change my program date to 15th April...I did that and it said that its outside the financial year so it wont let me continue.  I rang tutor back he or any of the other tutors don't know why its doing that.  So i'm at a loss of what to do.

Anyone have any ideas?

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Minty


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Hi Ami.

You may find this helpful.......

http://www.sageforum.co.uk/viewtopic.php?t=11606&highlight=date+format

Hope you get it sorted.

Matthew

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Ami


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Thanks Matthew, I shall have a look :)

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Amanda


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Hi Ami,

I'm not a wiz on sage but have you tried going onto the menu bar across the top, go to settings, click on it and go to the Financial year, click on this and see what the date says, if your financial yr is april 07 they it should say april 07 on the box in the middle of the screen.

If it says something else then I'm afraid to say you might have to restore the orginal back-up and start again. It says on mine the the date is fixed once transactions have started being posted.

My tutor was rubbish at college, I actually went to night school and did it for a year (quite a few years ago), and he use to give us the work, not really explain it and leave us unattended and picked up his daughter from brownies, that happen most weeks. Then the rest of the time he surfed the net looking for holidays.

Sorry I can't be of more help, maybe Sheila or Rob can help you they are wizzes at SAGE.
Amanda

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Amanda
semsley


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If it says 15th April 2007 is outside the financial year you have the wrong financial year set up. Look at the bottom right of the screen and see if the year says April 2007 - if it does it's the correct year. If it is any other year it's wrong and you'll have to reset it by doing as Amanda says.
Although if this is the case I would have expected it to say it was outside the financial year for any transaction dated April 2007 not wait till the 15th. Did it accept all other dates prior to 15th? Did you enter 15/04/2007 ?



-- Edited by semsley on Tuesday 23rd of March 2010 09:57:29 PM

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Advice from beyond the grave!!!

E&OE
Margaux


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If I have interpreted your question correctly the financial year ends 30th April 2007. Therefore the Sage start date for that year would be 1st May 2006.

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Ami


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I've sorted it there was a problem with the back up for some reason my tutor has resent it, mock exam complete and in the post :) thank god

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lor


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r cute pig!

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Amanda


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HI Lor,
I love pigs, this one is on a local farm that I took my youngest to last year, they are really friendly pigs.

A

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Amanda
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