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Post Info TOPIC: MTD for VAT - known issue with D/Ds for 07/19 period


Master Book-keeper

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MTD for VAT - known issue with D/Ds for 07/19 period


What it says on the tin!   

Even if you set up the D/D on time, albeit close to the deadline, then filed your VAT return via MTD on time,  in some cases the information is not pulling through correctly at HMRC's end so then the D/D is not being claimed by them.

They have advised that the client should NOT make a manual payment, but call for the issue to be escalated to their technical team for investigation. They expect the D/D will then be processed within the next few days and an update will be shown via the clients Business Tax Account (assuming they have one of course!).    They have my contact number in case of further issues.

HMRC confirmed no surcharge and are relying on the 700/22 - no penalty clause for the soft landing period because they 'expect problems with people's first MTD returns!'

The information  re this issue has only been circulated internally within HMRC for call handlers - it has not been passed to developers/added to any service issue pages!

Bit lat for some perhaps, given the timescales, but though I would share anyway.



__________________

 Joanne 

Winner of Bookkeeper of the Year 2015, 2016 & 2017 

Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.

You should check out answers with reference to the legal position



Senior Member

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Posts: 151
Date:

I think they will stay well away from issuing any penalties which might be linked to software issues for a while.

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Master Book-keeper

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Posts: 8646
Date:

johnhemming wrote:

I think they will stay well away from issuing any penalties which might be linked to software issues for a while.


 This was an HMRC fudge up rather than a software issue. 



__________________

 Joanne 

Winner of Bookkeeper of the Year 2015, 2016 & 2017 

Thoughts are my own/not to be regarded as official advice,which should be sought from a suitably qualified Accountant.

You should check out answers with reference to the legal position

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